Technology Plan

Jackson County Public Library

2014 – 2016 Technology Plan 

Approved by Board of Trustees on November 18, 2013

Library Mission Statement: The mission of the library is to help the community connect, learn and grow.



State of the Library

Since installing 2 RFID self-checkout machines in 2011 and expanding to a total of 5 in 2013, self-checkouts account for 83.5% of circulation at the Seymour Library.  The library has continued to expand its databases with the subscriptions to World Book Encyclopedia, Price It!, Books & Authors and Chilton’s Auto Repair.  A subscription to Freegal also has been added to complement OverDrive and ebrary. Online sign-up for our Summer Reading Program and for library events and programs has been implemented also through the purchase of Evanced Solutions products. Meeting room sign-up will be available in 2014. The implementation of wireless tracking at all 3 locations has been accomplished. Two charging stations were purchased: a floor stand for the teen room and a power table for the lobby. The library maintains 106 public and staff computers and 4 dedicated servers. IT Specialist Ben Boyer replaced IT Specialist Jason Boyer in May.
The library continues to participate actively in the Evergreen Indiana consortium, which has grown to over 100 member library systems. Within the Evergreen system, the library catalogs all materials according to applicable national standards.
The Seymour Community Network ( is hosted on the library’s web server. The Seymour Community Network currently includes 39 nonprofit organizations.


Our current digital archive is available at



Current and Projected Technology Inventory

Category Current Projected – 2014 Projected – 2015 Projected – 2016
Switches 6 6 6 8
Wireless AP 6 6 8 8
Fiber Connection 1 (20Mb) 1 (20Mb) 1 (25Mb) 1 (25Mb)
Cable Connection 2 2 2 2
Server 4 4 4 4
iPads 9 13 13 13
eReaders 0 12 12 12
Staff station 33 33 33 33
Public station 84 84 84 84
RFID Self Check 5 5 7 7
Laser 16 16 16 16
Copier 7 7 7 7
Receipt 9 9 9 9
RFID 4 4 4 4
Fax 2 2 2 2
Label 5 5 5 5
Scanner 4 4 4 4
Projector 5 5 5 5
Microform Reader/Printer 2 2 2 2
Digital Microfilm Reader/Printer 2 3 3 3
Security Camera 25 26+ 26+ 26+
Charging Station 2 2 2 2
DVD Cleaner 1 1 1 1
Television 10 10 10 10




Items above will be replaced according to the following schedule:

Computers 3 years from purchase date (incl. 3 year warranty)
Printers/copiers 5 years from purchase/lease date
Networking 6 years from purchase date, or as needed to make use of emerging technologies
Other Items As needed



  1. Review and investigate technology to improve library services, which may include:
  2. Research and Reference databases.
  3. Maintaining library website with accurate and useful links to serve the public and staff.
  4. Continue evaluation and integration of all systems and services.
  5. Continue to evaluate staff and customers’ needs and satisfaction.
  6. Assess staff skills and training needs and encourage staff to attend library-offered computer classes.
  7. Ensure all state certified personnel receive the required 10 Technology LEUs every 5 years.
  8. Purchase new computers and technology support equipment, as library budget or grant funds allow. Technology support equipment includes software, routers, switched hubs, electrical wiring, and training materials such as movies, tutorials, etc.
  9. Actively seek additional funding to develop and sustain appropriate and effective state-of-the-art technology, researching technology grant opportunities, and applying for appropriate grants through government and private resources.
  10. Keep abreast of changes in technology and related issues by doing the following:
  11. Biweekly meetings of the Technology Committee
  12. Monitor library publications and online news sources for relevant technology news
  13. Attend conferences
  14. At least one staff member will be available to be on an Evergreen Indiana Committee
  15. Actively promote publicly available technology such as free wireless internet access, ebooks, and databases.
  16. Continue to participate in and advocate for the expansion of the Evergreen Indiana Consortium.
  17. Investigate ways to revitalize sites. Currently, updates are few and many sites have been abandoned due to lack of time or talent.
  18. Implement replacement for site, since it is currently difficult to add new images and information.
  19. Apply for a grant to circulate ereaders





Encourage all staff to participate in training workshops, conferences, and other continuing library advancement education opportunities in order to become skilled and knowledgeable in the uses and benefits of electronic access and information delivery systems in the library and promote integrating technology into library operations.

  1. Allocate sufficient funding and time to provide for staff to participate in activities related to the advancement of library services.
  2. Library will pay department head membership dues to select organizations.
  3. Hold classes for staff in the computer classroom.
  4. Develop tutorials and training materials to be used with new staff.
  5. Continue staff refresher training as part of regular staff development days.
  6. Explore statewide and regional continuing education training and make staff aware of such classes.
  7. Offer classes certified by the State Library for Technology LEU credits.
  8. Provide opportunities for the staff to make site visits to other libraries to gain an awareness of how information technology is used in other facilities.
  9. Foster a positive learning environment for ongoing technological change by maintaining open lines of communication and sharing information and technical skills.



The library will actively seek additional funding to develop and sustain appropriate and effective state-of-the-art technology for the library.

Apply for an Indiana Technology Grant and Universal Service Fund discounts for Public Libraries each year.

Research sources for funding beyond the tax base, including gifts, grants, and endowments.

Maintain adequate increase in personnel, services, equipment and materials portions of the operating budget to maintain the connections, hardware, and software necessary to meet our technology plan.

Dedicate at least 3% of the operating budget to technology.

Use LIRF monies in cases of emergency.


2014 2015 2016
Hardware and Software $110,000 $120.000 $130,000
Supplies $3,800 $4,000 $4,100
Services $58,200 $59,946 $61,745







  1. The Technology Committee will revise this plan annually for approval by the Board of Trustees.
  2. Investigate and Evaluate
  3. Investigate possibilities for upgrades and other improvements as they become available or are deemed necessary.
  4. Evaluation process:
    1. The Technology Committee will meet twice per month.
    2. The Technology Committee will review the progress of the technology plan quarterly, reporting need for revision to the Library Administrator and Information Technology Specialist.
  • Customer satisfaction with software and other technology provided by the library will be assessed through surveys, customer comments and suggestions.
  1. Methods to monitor the effectiveness of services:
  1. Statistics for circulation of items
  2. Statistics for registration of new borrowers
  3. Statistics for databases
  4. Statistics for computer class attendance and computer lab usage
  5. Statistics for registration for technology related services, workshops, and programs
  6. Comments and suggestions from customers
  7. Statistics related to websites,, and will be consulted to determine whether users can locate useful information on library-hosted websites.
  8. Community surveys
    1. Surveys will solicit opinions and suggestions for growth. Through analysis of circulation and usage statistics, the effects of technology on library services will be determined.
  9. Monitor staff and public requests for new software and technology, taking into consideration user satisfaction, demand for a service, cost-effectiveness, available library space, budget constraints, and emerging technologies.
  10. Develop a program of ongoing evaluation and review to keep programs, services, and activities relevant and cost-effective.
  11. Evaluate current software and hardware for function, relevance, and usefulness.
  12. Utilize and evaluate maintenance and replacement guidelines for technology equipment, which meet the changing needs of library staff and customers.
  13. The impact of technology will be measured through data gathered in terms of customer visits, computer use, resources used, new customers served, and customer comments.
  14. The success of the plan will be judged on the ability of the library to meet the objectives and time lines set forth. The plan will be reassessed each year to evaluate progress and modify objectives if necessary.
  15. The Technology Committee will provide information to the department heads regularly and be responsible for the accuracy and currency of the library’s web site.


Jackson County Public Library

2014 – 2016 Technology Plan Timeline

Continuous goals:

  1. Evaluate and investigate better means of possible collaboration with other organizations
  2. Ongoing evaluation of staff and customer needs to improve services
  3. Plan for hardware or software upgrades to improve productivity and quality of service
  4. Evaluate and maintain network security
  5. Continued evaluation of staff’s training needs and scheduling to fulfill those needs


Feb Evaluate Makerspace / Gamespace / Video options
Mar IT Specialist to attend Evergreen Conference, investigate iPad secure-table for teen room
Apr Investigate funding for tablets to be checked out
Apr Evaluate technology needs to include in 2015 budget
June Replace computers 3 or more years old
July Investigate possibility of self-checks for branches
Nov Apply for State Technology Grants/Apply for Universal Service Fund discounts
Mar Evaluate technology needs to include in 2016 budget
Apr IT Specialist to attend Evergreen Conference
June Replace computers 3 or more years old
Nov Apply for State Technology Grants/Apply for Universal Service Fund discounts
Mar Evaluate technology needs to include in 2017 budget.
Apr IT Specialist to attend Evergreen Conference
June Replace computers 3 or more years old
July Evaluate library website
Nov Apply for State Technology Grants/Apply for Universal Service Fund discounts